Baggage Recovery

Baggage Recovery Terminal

Secure Operations Port

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Bag Tags:

Our staff will review and email your WorldTracer reference shortly.

1Trip
2About you
3Your trip
4Your bags
5Review

Choose the airline and report type so we can tailor the next questions.

EN Please enter report details in English. This helps airport staff read and process the case quickly.

Operating Airline *

Report Type *

Lost / Delayed

Damaged Bag

Scan the PDF417, Aztec or QR barcode on your printed or mobile boarding pass (IATA BCBP) to auto-fill name, flight and PNR.

First Name *

Last Name *

Email Address *

Phone Number *

Permanent Address *

Delivery address is different than permanent address

Enable this if you need your bags delivered to a temporary address or hotel.

ⓘ Bags will be delivered to your permanent address.

Temporary / Hotel Address *

ⓘ Valid Until Date

Booking Ref (PNR) *

ⓘ 6-character alphanumeric code on boarding pass.

Ticket Number *

ⓘ 13-digit number starting with the airline prefix.

Were you rebooked?

Enable this if your flight was changed due to a missed connection or cancellation.

Flight Journey *

Missing Bags *

ⓘ Bag Tag: Found on the small sticker receipt (e.g. UX123456).

Tracker Share Link (AirTag / Tile / SmartTag — optional)

Paste a live-location share link from Apple Find My, Tile, Samsung SmartThings Find, or Chipolo. The link will be auto-removed once your bag is delivered.

Customs Declaration

Please declare if your baggage contains any items subject to customs duties, restricted goods, or prohibited items.

ⓘ Leaving this blank implies nothing to declare.

Bag Identification

Is your name / contact info on the luggage? Additional Identification Details

ⓘ Mentioning specific internal contents can significantly speed up the matching process.

Travel Documents

Passport / ID *

Passport Copy

Bag Tag *

Baggage Receipt

Boarding Pass *

Boarding Pass

ⓘ Photos of travel documents help expedite processing. Accepted formats: JPG, PNG, PDF (max 2MB).

Item Valuation *

Estimated Value (€)

Item Age (Years)

Damage Details *

Upload Damage Photos *

Images are compressed automatically. Up to 20 photos supported.

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